How can we help?
Real people, quick answers. Most questions are solved within one business day — billing is instant and self-serve.
Email support
Fastest for account, billing, and technical questions. We reply within one business day.
[email protected] →Billing & subscription
Update your card, switch plans, pause for $9/month, or cancel — self-serve, no login needed.
Manage billing →Live support calls
Twice a month with Tracy and Jason — bring your questions, screenshare included. Details inside the app.
Open Desire AI →Send a message
Not sure where your question fits? Use the contact form and we'll route it.
Contact us →Before you write in.
How do I cancel or pause?
From the billing page — enter your email and we send a secure link. Pausing keeps all your data for $9/month; cancelling removes it. Go →
I forgot how to log in
App and Studio logins are in the site header, or go directly to app.getdesireai.com. Go →
Where are my invoices?
In the billing portal — same secure email link from the billing page. Go →
What does each plan include?
Every feature is in both plans; the Studio Plan adds capacity. Full breakdown on the pricing page. Go →